Comments for Jong's Blog http://jong.staticbluecreations.com Blogging for fun Sat, 13 Mar 2010 21:41:37 +0000 http://wordpress.org/?v=2.3.1 Comment on PLDT DSL customer service by Lucing Sal http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-76001 Lucing Sal Tue, 23 Feb 2010 21:53:43 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-76001 Dear Sir, Our tenant of our house in Manila asked for a permission to install PLDT DSL INTERNET. Is this necessary? Dear Sir,
Our tenant of our house in Manila asked for a permission to install PLDT DSL INTERNET. Is this necessary?

]]> Comment on PLDT DSL customer service by octavio del callar http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75951 octavio del callar Fri, 19 Feb 2010 06:18:25 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75951 About two weeks ago, I pplied for a DSL and was given a PLDT landline plus sim card butI could not use it for the handset provided cannot accept the sim card. I called up several times and for the same number of times I was assured that it would be provided. How long will it take you to replace my handset to accomodate the sim card? My number is3327004. About two weeks ago, I pplied for a DSL and was given a PLDT landline plus sim card butI could not use it for the handset provided cannot accept the sim card. I called up several times and for the same number of times I was assured that it would be provided. How long will it take you to replace my handset to accomodate the sim card? My number is3327004.

]]> Comment on PLDT DSL customer service by Public sector tender specialists - ways2win http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75819 Public sector tender specialists - ways2win Fri, 12 Feb 2010 01:28:07 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75819 <strong>Public sector tender specialists - ways2win...</strong> I wish I was able to do the same... Public sector tender specialists - ways2win…

I wish I was able to do the same…

]]> Comment on PLDT DSL customer service by vega jv http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75576 vega jv Fri, 15 Jan 2010 11:25:24 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75576 Kung me balak kayong magpakabit ng PLDT LANDLINE PLUS internet@home.Magisip-isip na kayo. nov. 20 our line was activated. ..that was friday then. Okay naman yung connection speed(1mbps). the following day wala ng internet connection. I called customer service ang sabi wait namin within 24-48hrs pero PUTANGINANG PLDT YAN 1 MONTH NA KAMING NAGREREQUEST NG IMMEDIATE ACTION WALA PARING GINAGAWA!!!pangit pa ng service nila! ni hindi man lang alam ng 101-328(customer service-internet@home) ang gagawin puro "finorward na po namin" at "wala pa pong feedback" sinasabi! ano yun kalokohan? Nagoofer sila ng isang palyadong product!?! then sasabihin nyong babayaran namin yung days of usage! yung days of usage namin once or twice a week lang dahil sa lintek na connection na yan(.02mbps downloading and .05mbps uploading 2345 ping)sa morning or evening lang nagagamit at 1-4hrs pa!what kind of internet connection is that!Madalas ni web page di maopen eh!Kahit yung telephone hindi pa magamit!WORST EVER!!! BULOK NA ANG PRODUCT, BULOK NA ANG SYSTEM AND MOST OF ALL BULOK NA BULOK PA SERVICE NILA!!! Kung me balak kayong magpakabit ng PLDT LANDLINE PLUS internet@home.Magisip-isip na kayo. nov. 20 our line was activated. ..that was friday then. Okay naman yung connection speed(1mbps). the following day wala ng internet connection. I called customer service ang sabi wait namin within 24-48hrs pero PUTANGINANG PLDT YAN 1 MONTH NA KAMING NAGREREQUEST NG IMMEDIATE ACTION WALA PARING GINAGAWA!!!pangit pa ng service nila! ni hindi man lang alam ng 101-328(customer service-internet@home) ang gagawin puro “finorward na po namin” at “wala pa pong feedback” sinasabi! ano yun kalokohan? Nagoofer sila ng isang palyadong product!?! then sasabihin nyong babayaran namin yung days of usage! yung days of usage namin once or twice a week lang dahil sa lintek na connection na yan(.02mbps downloading and .05mbps uploading 2345 ping)sa morning or evening lang nagagamit at 1-4hrs pa!what kind of internet connection is that!Madalas ni web page di maopen eh!Kahit yung telephone hindi pa magamit!WORST EVER!!! BULOK NA ANG PRODUCT, BULOK NA ANG SYSTEM AND MOST OF ALL BULOK NA BULOK PA SERVICE NILA!!!

]]> Comment on PLDT DSL customer service by redentor burgos http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75216 redentor burgos Tue, 08 Dec 2009 03:21:58 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75216 i would like to make a complain regarding my dsl under tel# 044 7962717. Somebody is using my DSLWatchpad without my permission. His name is Orlando Clemente.I'm requesting to change my users name & password in my watchpad. Can we do something to this????????????If nothing i dont have choice but to cut my connection. Hoping for your immediate action. i would like to make a complain regarding my dsl under tel# 044 7962717. Somebody is using my DSLWatchpad without my permission. His name is Orlando Clemente.I’m requesting to change my users name & password in my watchpad. Can we do something to this????????????If nothing i dont have choice but to cut my connection. Hoping for your immediate action.

]]> Comment on PLDT DSL customer service by Allan - Digos City http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75054 Allan - Digos City Wed, 02 Dec 2009 16:39:11 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-75054 Just this previous months, PLDT Broadband Connection here in Digos City is failed repeatedly. Sad to say that PLDT - Digos Staff didn't inform us that they were going to upgrade their system. They must inform us so that we'll be ready. We had lost good impression to our Cafe. Couple of days, we gained zero income due to simultaneous connection failure. But our bill still intact. Sometimes when the weather is not good, then you expect that the internet connection will be failed also. We always adjust to increase our daily income and gain back our customers. Most of our customers went to other Cafe. We lost customers! I hope PLDT Digos Staff are serious and dedicated to their job. It was so shocking that after a long days of continuous and stable connection, suddenly failed due to their system upgrade! No notice at all! Year 2009 September 17 - failed! ? September 27 - failed! storm undoy? September 28 - failed! storm undoy? November 24 night - " storm? November 25 - " storm? November 26 AM - " storm? November 28 night - " upgrade? November 29 - " upgrade? Dec. 1 night - " upgrade? Dec. 2 AM / PM - " upgrade? We are new to Cafe Business, as you can see we didn't able to gain profit for these months due to poor PLDT service. You, PLDT our business partner! You are truly successful if we are successful too. Just this previous months, PLDT Broadband Connection here in Digos City is failed repeatedly. Sad to say that PLDT - Digos Staff didn’t inform us that they were going to upgrade their system. They must inform us so that we’ll be ready. We had lost good impression to our Cafe. Couple of days, we gained zero income due to simultaneous connection failure. But our bill still intact. Sometimes when the weather is not good, then you expect that the internet connection will be failed also. We always adjust to increase our daily income and gain back our customers. Most of our customers went to other Cafe. We lost customers! I hope PLDT Digos Staff are serious and dedicated to their job. It was so shocking that after a long days of continuous and stable connection, suddenly failed due to their system upgrade! No notice at all!

Year 2009
September 17 - failed! ?
September 27 - failed! storm undoy?
September 28 - failed! storm undoy?
November 24 night - ” storm?
November 25 - ” storm?
November 26 AM - ” storm?
November 28 night - ” upgrade?
November 29 - ” upgrade?
Dec. 1 night - ” upgrade?
Dec. 2 AM / PM - ” upgrade?

We are new to Cafe Business, as you can see we didn’t able to gain profit for these months due to poor PLDT service. You, PLDT our business partner! You are truly successful if we are successful too.

]]> Comment on PLDT DSL customer service by Ernesto G. Mahinay http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74724 Ernesto G. Mahinay Sat, 21 Nov 2009 15:53:53 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74724 dear PLdt i hope you read this and act accordingly. I am already about 3-5 years a pldt user and a very satisfied one at that. but recently i am begginning to get pissed off with the internet speed. It has been cut down in half. When i get a speed test before i get about 1.2mbps DL speed but now i only get a measely .45 Mbps. What is wrong with thant dear PLdt i hope you read this and act accordingly. I am already about 3-5 years a pldt user and a very satisfied one at that. but recently i am begginning to get pissed off with the internet speed. It has been cut down in half. When i get a speed test before i get about 1.2mbps DL speed but now i only get a measely .45 Mbps. What is wrong with thant

]]> Comment on PLDT DSL customer service by Ariel Samosino http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74677 Ariel Samosino Fri, 20 Nov 2009 08:41:18 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74677 We also experience some problem regarding pldt broadband connection the technician install the database in our school last Oct. 26 , 2009 but it didn't work they said they will be back tomorrow to solved the problem but until now Nov.20 , 2009 no Pltd technician came to our school i even do several follow up with our account in there hot line 171 they always make an schedule but no one came to our school please take not internet connection is badly needed for our school so that student can research and became computer literate i hope that pldt Valenzuela branch may resolved this problem. Sana naman gumawa kau ng action kc po mag 1 month na po wala parin kami connection nakakhiya na po kc un db oh talgang ganyan lang kabagal ang service nio....... try to contact me 09085581521 We also experience some problem regarding pldt broadband connection the technician install the database in our school last Oct. 26 , 2009 but it didn’t work they said they will be back tomorrow to solved the problem but until now Nov.20 , 2009 no Pltd technician came to our school i even do several follow up with our account in there hot line 171 they always make an schedule but no one came to our school please take not internet connection is badly needed for our school so that student can research and became computer literate i hope that pldt Valenzuela branch may resolved this problem. Sana naman gumawa kau ng action kc po mag 1 month na po wala parin kami connection nakakhiya na po kc un db oh talgang ganyan lang kabagal ang service nio……. try to contact me 09085581521

]]> Comment on PLDT DSL customer service by rra http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74568 rra Mon, 16 Nov 2009 02:47:57 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74568 Good day to all...been wanting to have a dsl connection installed instead of the (wireless) broadband thing, and as i was trying to find the differences (pros and cons) of probable service providers, i chance upon this "forum" so to speak. I was already about to opt for PLDT DSL since they are basically the authorized provider in the area of Makati, but upon reading all these, i think i need to exhaust all possible options of looking for other providers. This is just an opinion and as per experience too with one of their subsidiaries (SMART), their customer service is REALLY AWFUL (wanted to write a more foul- sounding and smelling word, hehehe, pero yan na lang muna). I used to subscribe (as in post-paid) with their sister-company and been with them for over 5 years, but just got so disappointed and frustrated with their service (especially with their broadband), that i stopped subscribing to both (their cellular service and broadband). Again, as this is only an opinion, i guess they only want to increase their new customers, and doesn't mind about their existing or "old" customers. They keep on giving customers false information, hopes, etc......that eventually one will just get tired, disappointed, frustrated and in my case infuriated....."Wala silang paki-alam kung mawala man ang mga customers nila". Poor service is their business. Sayang. Salamat sa mga sinulat niyo dito, at least masasabi ko na di nasayang pag research ko for a better DSL provider. Thanks again peeps...and hope your DSL service is a lot better now.... Good day to all…been wanting to have a dsl connection installed instead of the (wireless) broadband thing, and as i was trying to find the differences (pros and cons) of probable service providers, i chance upon this “forum” so to speak. I was already about to opt for PLDT DSL since they are basically the authorized provider in the area of Makati, but upon reading all these, i think i need to exhaust all possible options of looking for other providers. This is just an opinion and as per experience too with one of their subsidiaries (SMART), their customer service is REALLY AWFUL (wanted to write a more foul- sounding and smelling word, hehehe, pero yan na lang muna). I used to subscribe (as in post-paid) with their sister-company and been with them for over 5 years, but just got so disappointed and frustrated with their service (especially with their broadband), that i stopped subscribing to both (their cellular service and broadband). Again, as this is only an opinion, i guess they only want to increase their new customers, and doesn’t mind about their existing or “old” customers. They keep on giving customers false information, hopes, etc……that eventually one will just get tired, disappointed, frustrated and in my case infuriated…..”Wala silang paki-alam kung mawala man ang mga customers nila”. Poor service is their business. Sayang. Salamat sa mga sinulat niyo dito, at least masasabi ko na di nasayang pag research ko for a better DSL provider. Thanks again peeps…and hope your DSL service is a lot better now….

]]> Comment on PLDT DSL customer service by annaliza aclan http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74458 annaliza aclan Thu, 12 Nov 2009 03:42:32 +0000 http://jong.staticbluecreations.com/2005/12/08/pldt-dsl-customer-service/#comment-74458 ALMOST IMONTH NA KAMI WALANG DIAL TONE EVERY MOMENT IDIAL COSTUMER SERVICE OF PLDT, BUT ANY ONE CAN HANDLE MY COMPLAIN , I WIIL NOT NEGLECT MY OBLIGATION ,I PAY MY PLTD BILL, BUT WHY WE DID NOT REPAIRNG AND CHECK OUR LINE, MY TRANSACTION WILL NOT MADE BECAUSE THIS INCONVENIENT OF OIUR LINE ALMOST IMONTH NA KAMI WALANG DIAL TONE EVERY MOMENT IDIAL COSTUMER SERVICE OF PLDT, BUT ANY ONE CAN HANDLE MY COMPLAIN , I WIIL NOT NEGLECT MY OBLIGATION ,I PAY MY PLTD BILL, BUT WHY WE DID NOT REPAIRNG AND CHECK OUR LINE, MY TRANSACTION WILL NOT MADE BECAUSE THIS INCONVENIENT OF OIUR LINE

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